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What information does CIND process?

CIND will never post anything on your behalf. We only require you to log in via another social media platform to prevent the occurrence of fake or inaccurate profiles.

CIND is a meeting place for adults, and we provide that service by operating a social network site offering users the opportunity to connect to our global community of users. By joining CIND, you enter a legal agreement with us and we process your data in order to provide your service under the terms of that agreement. You can only become a member of CIND or use its features if you’re aged 18 or over or the age of majority in the country in which you reside if that happens to be greater than 18.

To join the CIND network you will have to complete our online registration form, where we may ask you to provide us with information about you such as your name, your email address, your gender, your date of birth, your location details. You also have the opportunity to provide other details about yourself, but these are optional. Because you control your user profile, these details are available to you at any time by accessing your “Profile” page, which gives you the chance to correct or update (other than your email address and gender) your information at any time by just logging in to CIND.

Please be careful about posting sensitive details about yourself on your Profile such as your religious denomination and health details. While you may voluntarily provide this information to us when you create your Profile, including your sexual preferences and ethnic background, there is no requirement to do so. Please remember that photographs or any video clips that you post on CIND may reveal these kinds of sensitive personal data. Where you do upload and choose to tell us sensitive data about yourself, you are explicitly consenting to our processing your information and making this public to other users.

For safety and security and to ensure you have the best possible user experience, we require users to verify their accounts and might ask for your phone number. We want to make sure you are not a robot! And we also want to avoid fake CIND accounts being created which can be used for malicious activities and cyber crime – they threaten the CIND network and spoil things for everyone. We collect and use your phone number on the basis of our legitimate interests identified above and for the prevention of fraud.

Finally, we want to keep in touch with you to make sure you know about the great promotions and offers we have available. If you’ve told us it’s OK, we will use your email address and phone number to send you information on these. You can withdraw this consent at any time via Settings in the app or website.

What does CIND collect about me if I use the mobile App?

CIND offers you the opportunity to stay in touch with the friends and contacts you’ve made no matter where you are.

When you use your mobile application, we will collect information about WiFi access points as well as other location information about your longitude and latitude. That information helps us identify your physical location so that it can be displayed and shared with other members choosing to view “nearby” posts.

When logged into CIND, we will collect information via your login method of Facebook, Linkedin, or Google, but only the information that is allowed by said company's public API and consist with their privacy policy.

If you have enabled location services, but wish to turn it off, you can do so under Settings

How long will CIND keep my data?

Correspondence with our Customer Support team will be retained to allow us to deal with any subsequent queries you may have but will usually be deleted within 6 years if there are no queries.

Anonymised information about activity on CIND is retained for longer for statistical and product research purposes but this is not attributable to an individual once the profile has been deleted.

Information such as payment information, IP addresses, mobile numbers and email addresses are retained for anti-fraud and anti-spam purposes for as long as they are relevant. This is usually determined by the expiry of the payment method.

What information does CIND collect about me if I’m under 18?

CIND does not knowingly collect any information about or market to children, minors or anyone under the age of majority. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal data, we will take steps to terminate that person’s registration and delete their Profile information from CIND. If we do delete a Profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new Profile.

What information does CIND collect about my friends and contacts?

CIND does not collect any information about your friends or contacts from any platform other than CIND.

Who does CIND share information with?

We may share aggregated information with the following categories of third-parties:

  • Information technology companies (hardware and software) which provide services to support our products
  • Fraud prevention and anti-spam providers to protect the service from criminal activity
  • Moderators to monitor activity on the site/apps and approve content
  • Law enforcement agencies, where we are required to by law or to protect the vital interests of a person
  • Payment processing and telecommunications companies to facilitate payments for our premium services

We ensure these parties must adhere to strict data protection and confidentiality provisions that are consistent with this Policy. Measures are taken to ensure that the data shared is non-attributable to the greatest extent possible.

How does CIND protect my personal data?

CIND has implemented appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal data. Our technical experts at CIND work hard to ensure your secure use of our site.

While we take reasonable precautions against possible security breaches of our website, member database and records no website or internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal data safe (including your password) and to log out of your account after use. If you lose your password or give it out, or another service provider that you use suffers a data breach and you have used the same credentials with that service provider as you have with CIND, your personal data may be compromised. If that happens, please report it to Support via Feedback page.

What are 'cookies' and what 'cookies' does CIND use?

We collect information by placing cookies on your computer or mobile. A cookie is a piece of text stored on your computer or mobile by your web browser. They are basically a tool that stores information about website visits, recognises you and your preferences each time you visit CIND, and ensures site functionality and enables us to provide the services our members request.

When you visit the publicly available sections of CIND, a session ID cookie is placed on your computer that only lasts while you’re visiting. We also place persistent cookies (also known as local storage devices) on members’ computers, so that CIND remembers them and makes their login experience faster and easier. We may use persistent tracking cookies on your mobile device, mainly for security protection purposes, such as to prevent phishers, scammers, unauthorised log in attempts, and to help you access your hacked account. We do not use any information whilst you are logged off.

You may set your browser and your mobile settings to block cookies and local storage devices, but if you do so, you may not be able to access the features that CIND offers.

CIND’s use of cookies and local storage devices basically falls into the following categories:

  • cookies related to the performance of CIND's site, such as analytics that help us determine how our site is performing and ensuring a smooth and trouble free experience for our members and visitors;
  • cookies related to the functionality of CIND's site, such as remembering your preferences at log in or your preferred language or allowing you to chat, add photos and instant message CIND's members;
  • third party cookies which link to other social networks and which you request via social plugins; and
  • cookies used to improve and target advertising to you based on what’s relevant to you, to improve reporting on any advertising campaign and to avoid showing you ads you have already seen.

CIND uses cookies and local storage devices so that we know who you are, what interests you and so that you can do the things online that you want to do, like chat with new people, share your content knowing that your data will be secure.

This Privacy Policy was last updated on 25 May 2018.